DID YOU KNOW (8) Why is the Council’s flagship Change Programme £3m overspent? #KPRS #doncasterisgreat

Since 1st January 2013 the Change Programme has been the responsibility of the Director of Finance & Corporate Resources. The main areas that are overspent are Customer Access (Positive Customer Experience £1.34m overspent) and Procurement, (£0.94m) due to delays achieving the delivery of services. (See Appendix B Page 52 of Quarter 3 2012/13 report) #KPRS #doncasterisgreat

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